By using Plate101 either online or through mobile apps, you agree to the following:

The Plate101 app services are owned and operated by Plate101 PVT Ltd. These Terms of Service are a binding legal agreement between all our customers and Plate101.com regarding your use of the services that have been made available.

Unauthorized access, distribution, reproduction, copying, retransmission, publication, sale, exploitation (commercial or otherwise), or any other form of transfer of any portion of the Site or other Service, including but not limited to all content, services, digital products, tools or products, is hereby expressly prohibited.

Our Services.

(a) We provide an online marketplace that enables Account holders who prepare home-cooked meals to sell such Meals to Account holders who wish to purchase them from nearby homes. We do not sell Meals and we are not a party to the transactions between Home Cooks and customers.

(b) We hold quality standards in high regard and want to make sure that both Home Cooks and customers get the best experience from using our Services. For this purpose, we have a process in place to screen Home Cooks for quality and compliance with food safety standards, as described in these Terms. However, we do not conduct background checks, vet or otherwise verify the identity, integrity, or trustworthiness of Home Cooks or any other Users. We also do not guarantee (i) the quality or safety of the Meals provided by Home Cooks, or (ii) the ability of customers to pay for the Meals. We encourage you to exercise diligence and caution in all your interactions with other users when using the Services.

(c) You acknowledge and agree that customers and Home Cooks are independent individuals acting at their own accord, at their own expense, through their own resources, and at their own risk.

Privacy Policy

Personally Identifiable Information

Your use of the Site or applications and any information provided by you or gathered by Plate101 or third parties during any visit to or use of the Site or applications is governed by the Plate101 Privacy Policy which is incorporated by this reference. You agree to Plate101 collection, use and sharing of your information as set forth in the Plate101 Privacy Policy. It is the responsibility of Plate101 to make sure that information of each customer is kept private and safe.

Refund policy:

Plate101 provide no cancellation or refunds for meals once your order picked from home cook. You can cancel your order within 5 mins after its accepted by home cook.

Permitted Use:

Our Site and applications are for your personal and non-commercial use. Every information is protected by copyright, trademark and other applicable laws. Unless otherwise agreed to in writing by Plate101, you agree that you will not use the Site or applications, or duplicate, download, publish, modify or otherwise distribute or use any material in the Site or applications for any purpose, except for your personal, non-commercial use. You also agree that you will not link to any page on the Site other than the home page (for example, “deep linking”), without Plate101 prior written consent. Use of the Site or applications or any materials or content on the Site or applications for any commercial or other unauthorized purpose is prohibited.